What we do

Online scam recovery starts with the facts of the case

CLG Recovery helps people respond to online fraud by reviewing evidence, understanding the transaction path, identifying practical recovery options, and organizing the information needed for banks, card issuers, payment services, cryptocurrency exchanges, online platforms, regulators, law enforcement reporting channels, insurers, or independent legal professionals when appropriate.

Our core recovery work

The exact steps depend on how the scam operated and how the money was sent.

Case assessment

We build a timeline of the scam, identify the people, accounts, platforms, websites, payment methods, and representations involved, and determine what evidence is still available.

Transaction tracing

We review transaction records and, where possible, map the movement of funds through banks, payment processors, exchanges, wallets, accounts, and other services.

Recovery route analysis

We identify possible disputes, recalls, chargebacks, fraud claims, platform reports, exchange notifications, insurer claims, or other recovery mechanisms that fit the payment method and timing.

Complaint preparation

We help organize dates, amounts, transaction references, wallet addresses, websites, usernames, phone numbers, screenshots, correspondence, and other details into a clearer report.

Institution escalation

When appropriate, we help present the case to relevant financial institutions, exchanges, platforms, regulators, law enforcement reporting channels, or other independent organizations.

Recovery scam prevention

We help identify warning signs of fake recovery services, including demands for secret credentials, repeated release fees, unexplained blockchain fees, or payments to unknown personal wallets.

What recovery can depend on

No company can make every scam payment recoverable. The strength of a case can depend on how quickly action is taken, how the money was sent, whether a bank or payment provider can still recall or freeze it, whether the recipient can be identified, whether cryptocurrency reached a cooperative exchange, whether records are available, and which jurisdictions are involved.

Timing matters. Faster reporting can preserve more options.
Evidence matters. Transaction references, messages, screenshots, receipts, wallet addresses, and account details can strengthen a report.
Payment method matters. Cards, bank wires, payment apps, cryptocurrency, and gift cards each have different recovery mechanisms and limitations.
×Tracing is not the same as seizure. Finding where money moved does not automatically create legal authority to take it back.
×No guaranteed outcomes. Anyone promising certain recovery regardless of the facts should be treated with caution.

Cases we can review

Our work covers a broad range of internet fraud, not only cryptocurrency cases.

Investment and trading scams

Cryptocurrency investment fraud, forex scams, fake trading platforms, fake exchanges, fake mining, token presales, rug pulls, pump and dump schemes, and other investment-related fraud.

Relationship and impersonation scams

Romance scams, online dating fraud, celebrity impersonation, bank impersonation, government impersonation, social media impersonation, and trust-based manipulation.

Phishing and account compromise

Phishing, spear phishing, smishing, vishing, business email compromise, tech support fraud, remote access fraud, wallet draining, credential theft, and account takeover.

Shopping and marketplace fraud

Fake ecommerce sites, marketplace fraud, auction scams, subscription scams, fake invoices, gift card scams, and non-delivery or payment diversion schemes.

Employment and advance-fee fraud

Fake jobs, work from home scams, task scams, recruitment scams, loan scams, lottery or sweepstakes scams, prize scams, inheritance scams, and other advance-fee schemes.

Property, charity and other online fraud

Rental scams, vacation rental scams, crowdfunding fraud, charity scams, debt relief scams, credit repair scams, and many other forms of online deception.

Tell us what happened

A short summary is enough to start. Include the type of scam, payment method, approximate date, and whether you are still in contact with the scammer. Never send passwords, seed phrases, private keys, PINs, or authentication codes.