CLG Recovery helps people respond to online fraud by reviewing evidence, understanding the transaction path, identifying practical recovery options, and organizing the information needed for banks, card issuers, payment services, cryptocurrency exchanges, online platforms, regulators, law enforcement reporting channels, insurers, or independent legal professionals when appropriate.
The exact steps depend on how the scam operated and how the money was sent.
We build a timeline of the scam, identify the people, accounts, platforms, websites, payment methods, and representations involved, and determine what evidence is still available.
We review transaction records and, where possible, map the movement of funds through banks, payment processors, exchanges, wallets, accounts, and other services.
We identify possible disputes, recalls, chargebacks, fraud claims, platform reports, exchange notifications, insurer claims, or other recovery mechanisms that fit the payment method and timing.
We help organize dates, amounts, transaction references, wallet addresses, websites, usernames, phone numbers, screenshots, correspondence, and other details into a clearer report.
When appropriate, we help present the case to relevant financial institutions, exchanges, platforms, regulators, law enforcement reporting channels, or other independent organizations.
We help identify warning signs of fake recovery services, including demands for secret credentials, repeated release fees, unexplained blockchain fees, or payments to unknown personal wallets.
No company can make every scam payment recoverable. The strength of a case can depend on how quickly action is taken, how the money was sent, whether a bank or payment provider can still recall or freeze it, whether the recipient can be identified, whether cryptocurrency reached a cooperative exchange, whether records are available, and which jurisdictions are involved.
Our work covers a broad range of internet fraud, not only cryptocurrency cases.
Cryptocurrency investment fraud, forex scams, fake trading platforms, fake exchanges, fake mining, token presales, rug pulls, pump and dump schemes, and other investment-related fraud.
Romance scams, online dating fraud, celebrity impersonation, bank impersonation, government impersonation, social media impersonation, and trust-based manipulation.
Phishing, spear phishing, smishing, vishing, business email compromise, tech support fraud, remote access fraud, wallet draining, credential theft, and account takeover.
Fake ecommerce sites, marketplace fraud, auction scams, subscription scams, fake invoices, gift card scams, and non-delivery or payment diversion schemes.
Fake jobs, work from home scams, task scams, recruitment scams, loan scams, lottery or sweepstakes scams, prize scams, inheritance scams, and other advance-fee schemes.
Rental scams, vacation rental scams, crowdfunding fraud, charity scams, debt relief scams, credit repair scams, and many other forms of online deception.
A short summary is enough to start. Include the type of scam, payment method, approximate date, and whether you are still in contact with the scammer. Never send passwords, seed phrases, private keys, PINs, or authentication codes.