These terms govern use of the CLG Recovery website and communications or services provided in connection with online scam recovery support.
Last updated: 25 August 2026
The short version. Use this site lawfully, provide accurate information, never send secret account credentials, and understand that scam recovery outcomes cannot be guaranteed. CLG Recovery may analyze evidence, trace transactions, prepare documentation, and support recovery or reporting escalations, but independent institutions and legal authorities control their own decisions.
By accessing this website or using our services, you agree to these Terms of Use and our Privacy Policy and Disclaimer. If you do not agree, do not use the site or services.
You must be at least 18 years old and legally capable of entering an agreement. You may not use our services to hide criminal proceeds, access funds or accounts that do not belong to you, harass another person, interfere with an investigation, submit false evidence, or assist any unlawful activity.
Depending on the case and any separate service agreement, CLG Recovery may provide scam case assessment, evidence organization, transaction analysis, blockchain tracing, fraud research, documentation support, institution escalation support, and general recovery coordination.
We may determine that a case is outside our scope, lacks a realistic recovery route, requires a licensed professional, or should be reported directly to an appropriate authority.
Recovery is not guaranteed. You acknowledge that the result of a scam case can depend on independent banks, payment providers, exchanges, platforms, insurers, regulators, law enforcement agencies, courts, counterparties, and legal rules that CLG Recovery does not control.
You agree to provide information that is accurate to the best of your knowledge, preserve original evidence, meet applicable deadlines, promptly tell us about material changes, and avoid taking actions that could interfere with recovery or an official investigation.
You remain responsible for securing your accounts and devices, including changing compromised passwords, contacting relevant financial institutions, and following security guidance from the actual provider of an account or service.
Do not provide CLG Recovery with seed phrases, private keys, online banking passwords, exchange passwords, PINs, security answers, or one time authentication codes. We are not responsible for loss caused by credentials you voluntarily disclose contrary to this instruction.
Any bank, card issuer, payment provider, exchange, platform, insurer, regulator, law enforcement agency, lawyer, investigator, or other third party involved in a case is independent from CLG Recovery unless expressly stated otherwise. We do not control their response times, evidence standards, fees, procedures, or decisions.
The initial consultation is free. CLG Recovery does not charge an upfront recovery service fee. If funds are successfully recovered under an accepted engagement, our recovery service fee is 10% of the amount actually recovered and is taken from the recovered funds.
A displayed balance on a fraudulent website, app, wallet interface, or fake investment platform is not treated as recovered money. A recovery fee becomes applicable only to funds that are actually returned, released, or restored for the client under the applicable engagement terms.
Do not assume that a payment demand is legitimate simply because someone claims it is required to release recovered funds. Verify any communication that claims to come from CLG Recovery through the official contact details published on this website.
You authorize us to review the information you provide for the purpose of assessing and supporting the case. We will not knowingly represent that we have authority to bind you, your bank, an exchange, or any other institution unless a separate lawful written authorization specifically grants that authority.
Unless otherwise stated, the website design, original text, graphics, branding, and other original content are owned by or licensed to CLG Recovery. You may use the website for personal, non-commercial informational purposes. You may not impersonate CLG Recovery, copy our site to deceive others, or use our brand to promote a fake recovery service.
You may not attempt to disrupt the website, bypass security controls, scrape protected data, submit malware, impersonate another person, abuse the contact form, misrepresent ownership of an account or asset, or use our services to facilitate fraud, extortion, money laundering, unauthorized access, or other unlawful conduct.
We may change, suspend, or withdraw website features or service offerings at any time. We do not promise that the site will always be available, uninterrupted, or error-free.
Links to third-party websites, reports, videos, maps, platforms, or other resources are provided for convenience. We do not control or endorse every statement on those sites and are not responsible for their content, security, privacy practices, or availability.
The website and general information are provided on an "as available" basis to the extent permitted by law. We do not warrant that any specific recovery route will remain available or that any third party will accept a claim, freeze an account, reverse a transfer, or return assets.
To the fullest extent permitted by law, CLG Recovery and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of the website or general content. Any liability connected with a separate paid service may also be governed by the applicable service agreement and mandatory law.
Nothing in these terms excludes liability that cannot lawfully be excluded.
To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the site, intentional submission of false information, infringement of another person’s rights, or misuse of our brand or services.
We may update these terms to reflect changes in services, law, technology, or business practices. The updated version becomes effective when posted unless a different effective date is stated.
Questions about these terms can be sent to support@clgrecovery.net or through our Contact page.
